PRETTY PLEASE

Returns Policy

Everything You Need to Know

We want you to feel as confident in your order as we do in our products. You may return merchandise purchased online for size, fit or style reasons within 7 days of receipt of your order, provided it has not been damaged, washed, altered or worn within.
** Please take note for return & resend the parcel all cost bear by the customer

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RETURN CONDITIONS

In order for a return to be accepted, it must meet the following conditions:

• The item must be unused and unworn.

• Item must not fall under return exceptions and custom products.

• All returned items should be sent in their original condition and packaging including product bar code tags e.g. shoes and accessories should be returned with the original box. Please note that shoebox found to be damaged upon return will be not accepted for full refund payment.

• If your purchase was eligible for gift-with-purchase promotion, please ensure that the gift is sent back together with the returned item.

Please note that we will send back any return items that do not fulfil all conditions.

RETURN EXCEPTIONS

Final Clearance items are considered final sale and are not eligible for return.